Privacy Policy

What this covers

This page explains, in plain English, how 816 Roof Co. handles information you share with us through this website, by phone, by text, or by email. It is written to be understood, not to be legal boilerplate, and it is not legal advice.

Information you send us

When you submit the inspection request form, we receive what you type: your name, phone number, email address, the property address, the type of project, a description of what is going on, and how you prefer to be contacted. If you call, text, or email us, we keep the details of that conversation so we can follow up.

How we use it

We use your information to respond to your inquiry, schedule inspections, prepare estimates, perform the work you request, and keep records of the projects we complete. We may contact you by the method you asked for (call, text, or email) about your project.

Website analytics

If analytics are enabled on this site (for example, Google Analytics), they collect general, non-identifying information about how visitors use the site, such as pages viewed, approximate location, device type, and how you arrived here. This helps us understand whether the site is useful. Analytics providers may set cookies; you can block or clear cookies in your browser.

What we do not do

We do not sell your contact information. We do not share it with third parties for their own marketing. We only share information when it is needed to do the work you asked for (for example, with a material supplier for delivery, or with your insurer or adjuster at your request) or when the law requires it.

Text messages

If you ask us to contact you by text, we will text you about your project. We do not enroll website visitors in marketing text message programs.

Keeping information secure

We take reasonable steps to keep the information you send us private, but no website or email system is perfectly secure. Please do not send sensitive financial or identity information through the contact form.

Questions or changes

If you want to know what information we have about you, want it corrected, or want it deleted, email 816roofco@gmail.com and we will take care of it. If this policy changes, the updated version will be posted here with a new date.